Privacy Policy
Privacy Policy
This Privacy Policy explains how ELIMO LTD (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).
Personal Information We Collect
When you visit our Site, we may automatically collect certain information about your device, including your web browser type, IP address, time zone, and cookies installed on your device. This information helps us understand how visitors use our Site and improve its functionality.
When you make or attempt to make a purchase through the Site, we collect information such as your name, billing address, shipping address, payment details, email address, and phone number. This information is referred to as “Order Information”.
Together, device data and order details are referred to as “Personal Information”.
How We Use Your Personal Information
We use your Personal Information to:
- Process and fulfil orders, including payment processing and delivery
- Communicate with you regarding your order or enquiries
- Screen orders for potential fraud or security risks
- Improve and optimise our website and customer experience
- Send marketing communications only where you have given consent
Sharing Your Personal Information
We may share your Personal Information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or analysing site performance.
These providers are only given access to information necessary to perform their services and are required to protect your data in accordance with applicable data protection laws.
We may also disclose your information where required to comply with legal obligations, respond to lawful requests, or protect our legal rights.
Behavioural Advertising
We may use your information to provide relevant advertising or marketing communications. You can opt out of targeted advertising through your browser settings or by using advertising preference tools provided by platforms such as Google or Facebook.
Cookies
Our Site uses cookies to enhance your browsing experience. Cookies help us remember preferences, analyse traffic, and improve performance. You may disable cookies through your browser settings, although this may affect site functionality.
Your Rights
If you are a resident of the United Kingdom or European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal data.
To exercise these rights, please contact us using the details provided below.
Data Retention
We retain order and account information only for as long as necessary to fulfil legal, accounting, and business requirements, unless a longer retention period is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
ELIMO LTD
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
Email: enquiries@elimodepot.com